problem with google login

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Advanced Security - PHP Register/Login System Advanced Security - PHP Register/Login System October 15, 2018
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Milos Stojanovic Support Agent
1 month ago
Closed due to inactivity.
Milos Stojanovic Support Agent
2 months ago

Hey,

Thanks for the screenshots. 

So, looks like your app is properly configured for both, Facebook and Google. However, there are some issues with your server configuration. 

When I tried to log in with Facebook, I get the following error message: "Facebook SDK returned an error: name lookup timed out". This means that Facebook SDK is not able to contact Facebook servers because it cannot resolve the IP address. There are people with similar problems and, from what I can see, the only way to resolve this is to contact your hosting provider and let them know about the issue you are having and the error you are getting.

It's most likely the same issue with Google authentication too.

- Milos

Krishan Kumar commented privately
Milos Stojanovic Support Agent
2 months ago

Hey,

I'm sorry but if you are going to censure some important lines on the screenshot, I really won't be able to help you with this... If you don't want your website URL to be visible publically, then you can just create a private response by toggling the "Private" switch to the bottom right corner of the reply form.

For Google, that's not the screenshot I need. You should send me the screenshot where I can see the client_id and client_secret key as well as the callback_url.

For Facebook, please do not censure your URL. Also, please send me the screenshot for "Facebook Login" settings. I've attached the screenshot from facebook developers section and pointed out which pages you should send me a screenshot of.

- Milos

Krishan Kumar
2 months ago

hi


Milos Stojanovic Support Agent
2 months ago

Can you please also send me the screenshot from Google Console and Facebook App settings so I can see how you have configured the things there?

Krishan Kumar commented privately
Milos Stojanovic Support Agent
2 months ago

Hey,

Can you please send me a screenshot of your ASConfig file (or you can attach a file here as a private comment) so I can see how you have configured the parameters?

Also, please send me screenshots from Google console so I can see your configuration from there as well.

Regards,
Milos

Krishan Kumar
2 months ago

Hi,

i am unable to login with facebook and google. Showing me ac error during login. I have updated all required parameters for this. 

file attached....